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Shipping, warranty & returns:

Our VRC produtcs are sold in all  Europe, Africa,  some countries of Middle-East and Asia. If your country is not be listed when you are purchasing one product, let us know and we can add it.

When you are buying a VRC product, you can choose your country of delivery in the listing of the countries.
Countries where we ship the virtual racing chassis :

Product : VRC MK4.0 frame without Sparco Seat (one box)

Country : Shipping price : Shipping time:
Switzerland- Liechtenstein FRS. 30.-- 24/48 hours
France-Germany-Belgium-Luxembourg-the Nederlands € 30.-- 24/48 hours
Austria-Spain-UK-Italy € 42.-- 48/72 hours
Andorra-Bulgaria-Croatia-Danmark-Estonia-Finland-Greece-Hungary-Ireland-Lettonia-Poland-Portugal Czech Republik -Romania- Slovenia-Sweden € 55.-- 72/96 hours
South Africa-Dubaï/Emirat Arabs-United-Saoudi Arabia-India-Oman-Kasahstan Arabie Saoudite-Réunion € 183.-- 72/84 heures

Product : VRC MK4.0 Sparco ( including 2 boxes, one with the Sparco seat plus one for the chassis VRC)

Country : Shipping price : Shipping time:
Switzerland- Liechtenstein FRS. 50.-- 24/48 hours
France-Germany-Belgium-Luxembourg-the Nederlands € 54.-- 24/48 hours
Austria-Spain-UK-Italy € 60.-- 48/72 hours
Andorra-Bulgaria-Croatia-Danmark-Estonia-Finland-Greece-Hungary-Ireland-Lettonia-Poland-Portugal Czech Republik -Romania- Slovenia-Sweden € 70.-- 72/96 hours
South Africa-Dubaï/Emirat Arabs-United-Saoudi Arabia-India-Oman-Kasahstan Arabie Saoudite-Réunion € 300.-- 72/84 heures


Product : VRC MKII plus one wheel and pedal assembly. ( 3 boxes)

Country : Shipping price : Shipping time:
Switzerland- Liechtenstein FRS. 60.-- 24/48 hours
France-Germany-Belgium-Luxembourg-the Nederlands € 80.-- 24/48 hours
Austria-Spain-UK-Italy € 70.-- 48/72 hours
Andorra-Bulgaria-Croatia-Danmark-Estonia-Finland-Greece-Hungary-Ireland-Lettonia-Poland-Portugal Czech Republik -Romania- Slovenia-Sweden € 90.-- 72/96 hours
South Africa-Dubaï/Emirat Arabs-United-Saoudi Arabia-India-Oman-Kasahstan Arabie Saoudite-Réunion € 400.-- 72/84 heures

If you live in the US, Australia or South America, please get on Bob Earl's web site buy directly  or contact him : Bob Earl Virtual Racing chassis.

 

How do we ship your package:

The packages are generally shipped in the next 24 hours after we received your payment or the next after the week-end or after a Holyday.  
We ship all our packages with EXAPAQ/DPD, with signature at the delivery The shipping charges include everything from door to door You have nothing to pay at the delivery. Unless you live outside the Euro Zone, then you have to pay your customs duties. Find out then what cost it would be. Les frais d'expédition comprennent l'emballage, la manutention et les frais postaux. 
The same day of the shipping, you will receive an tracking number. You can trace your package at the EXAPAQ website. You may receive 2 tracking numbers if we have to use 2 boxes.

 

Warranty and returns :

VRC products have a 2 years warranty agains pretty much every problem you may encounter. VRC products are very well built and there is almost no returns. But in case this would happen, please contact us by email at info@virtualracingchassis.com  and take pictures of the problem. We then will tell you the procedure for the replacement of the product. Our shipping company will deliver a new product and will pick up the damage product later. All you will have to do is repack the damage VRC with the box you got with the new product.
For products such Logitech Wheels, just proceed with Logitech in your country. They have a very good return policy that we have used before. In case you need an extra invoice for your logitech wheel, we will provide it then.


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